Take 5 Series - "4 Difficult Sentences for Leaders...

...And Why You Must Get Good at Saying Them."

by Michael Hyatt

Many words in the English language are difficult. In fact, there’s even a Dictionary of Difficult Words, but none are more difficult than the ones in the four sentences I [Michael Hyatt] share in this episode.

• Sentence #1: I am sorry.
• Sentence #2: I know that hurt.
• Sentence #3: I was wrong.
• Sentence #4: Will you please forgive me?

Caution: you must avoid using the words if and but. For example:

 

• “I’m sorry if I offended you.”
• “I’m sorry, but I think you misunderstood what I was saying.”
• “I’m sorry, but I was only reacting to something you said.”

Source: Read the article online at this link here.